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The AI, automation, marketing, and accounting terms that come up when a small business starts putting AI to work — defined in plain language.
The AI, automation, marketing, and accounting terms that come up when a small business starts putting AI to work — defined in plain language.
9 terms
Technology
A branch of artificial intelligence where software improves by finding patterns in data — powering recommendations, forecasting, and automated decisions in marketing and…
Read the definitionMarketing
Software that runs marketing workflows — such as welcome emails, lead scoring, and follow-up sequences — without manual repetition. Marketing automation helps small…
Read the definitionMobile commerce - buying and selling products through mobile devices like smartphones and tablets. Mcommerce has become essential as mobile traffic dominates online…
Read the definitionA company that processes payments and provides banking services for merchants. Merchant services providers enable businesses to accept credit cards and digital payments.
Read the definitionFacebook's application programming interface that enables chatbots to integrate with Facebook Messenger. The Messenger API allows businesses to automate conversations at…
Read the definitionThe process of connecting a chatbot to Facebook Messenger to automate customer interactions. Messenger chatbot integration reaches customers where they already…
Read the definitionA protocol enabling AI models to access tools and context needed for more informed decision-making. The Model Context Protocol extends AI capabilities beyond language…
Read the definitionSelling products across multiple sales channels including websites, marketplaces, and physical stores. Multi-channel ecommerce expands reach and provides customers with…
Read the definitionProviding customer support across multiple channels including email, chat, phone, and social media. Multi-channel support meets customers where they prefer to interact.
Read the definitionSouth Florida technology consultancy serving small businesses in Broward and Palm Beach.